Data Protection & Your Rights
At karera live, your privacy matters. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and what rights you have as a player based in the Philippines. By using our platform, you agree to the practices described here.
What We Collect
1. Personal Information You Provide
When you register an account on karera live, we collect the personal information you submit during the sign-up process. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of your government-issued identification document when you complete identity verification, as required by Philippine regulations. Payment-related details such as your preferred deposit and withdrawal method are recorded to facilitate transactions on your account. If you contact our support team, we retain records of that communication to help resolve your queries efficiently. All information you voluntarily provide is stored securely and used only for the purposes described in this policy. You are responsible for ensuring that the personal details you submit are accurate and up to date at all times.
2. Usage and Technical Data
When you browse or use the karera live platform, we automatically collect certain technical and behavioural data to help us operate and improve the service. This includes your IP address, device type, operating system, browser version, and mobile network information. We record which pages you visit, how long you spend on each section, and the actions you take — such as placing bets, navigating between game categories, or accessing your account settings. Session data and login timestamps are logged for security monitoring and fraud prevention purposes. We may also use cookies and similar tracking technologies to remember your preferences and maintain your session while you are logged in. This technical data does not identify you personally on its own, but may be combined with your account information where necessary for security or compliance purposes. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
3. Transaction and Financial Data
Every deposit, withdrawal, and wagering transaction on your karera live account is recorded as part of our standard financial record-keeping obligations. We store transaction amounts, timestamps, payment method references, and the outcome of each transaction for audit and compliance purposes. Full payment card numbers or bank account credentials are never stored directly on our servers — these are handled by our certified payment processing partners who operate under their own strict security standards. Transaction records may be reviewed by our compliance team as part of routine monitoring for suspicious activity, money laundering prevention, or fraud detection. In cases where a transaction is flagged for review, we may request additional documentation from you before processing is completed. Financial records are retained for the minimum period required under applicable Philippine laws and regulations. You can view a summary of your transaction history at any time through your account dashboard.
How We Use It
4. Account Management and Platform Operations
The primary reason we collect your personal data is to create and manage your karera live account and to deliver the services you have signed up for. This includes processing your deposits and withdrawals, verifying your identity, maintaining your betting and gaming history, and providing customer support when you need it. We use your contact details to send you important account notifications — such as transaction confirmations, security alerts, and updates to our terms or policies. Your data also helps us personalise your experience on the platform, such as displaying content relevant to your preferred sports or game categories. We may use aggregated, anonymised data to analyse platform performance and identify areas for improvement. Where required by Philippine law or our licensing obligations, we process your data to meet regulatory reporting requirements. We will never use your personal data for purposes that are incompatible with those stated in this policy without first obtaining your consent.
5. Security, Fraud Prevention, and Compliance
Protecting the integrity of our platform and the safety of all Filipino players is a core responsibility we take seriously. We use your data — including login activity, device information, and transaction patterns — to detect and prevent fraudulent behaviour, unauthorised account access, and money laundering. Our security systems monitor for unusual activity in real time, and any suspicious patterns may trigger an account review or temporary suspension pending investigation. We are required by Philippine anti-money laundering regulations to verify the identity of our players and to report certain transactions to the relevant authorities. Compliance with these legal obligations may require us to retain your data for longer than we would otherwise need to. We cooperate fully with law enforcement and regulatory bodies when legally required to do so. All security-related data processing is carried out with the minimum information necessary to achieve the stated purpose.
6. When We Share Your Data
karera live does not sell, rent, or trade your personal information to third parties for their own marketing purposes — this is a firm commitment we make to every player on our platform. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers. These partners are contractually bound to handle your data securely and only for the specific purposes we have authorised. In certain circumstances, we may be legally required to disclose your information to Philippine government agencies, regulatory bodies, or law enforcement authorities. If karera live undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will notify you of any material changes to how your data is shared. We never share your data with third parties for advertising or profiling purposes without your explicit consent.
Your Rights
You have the right to request a copy of the personal data we hold about you at any time. We will respond to verified access requests within a reasonable timeframe in accordance with Philippine data privacy law. Your request can be submitted through our support team using the contact details available on the platform.
If any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update basic account details directly through your account settings, or contact our support team for assistance with more complex corrections. Keeping your information accurate helps us serve you better and meet our compliance obligations.
In certain circumstances, you may request that we delete your personal data — for example, if you close your account and we are no longer required by law to retain your records. Please note that some data must be kept for a minimum period under Philippine financial and anti-money laundering regulations, even after account closure. We will inform you of any retention obligations that apply to your request.
You have the right to object to certain types of data processing, including direct marketing communications. If you no longer wish to receive promotional messages from us, you can opt out at any time by updating your communication preferences in your account settings or by contacting our support team. Opting out of marketing will not affect your ability to use the platform or receive essential account notifications.
7. Data Retention
We retain your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine laws and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements. Data that is no longer needed for any legal, regulatory, or operational purpose is securely deleted or anonymised. If you request deletion of your data and we are legally permitted to comply, we will confirm the deletion in writing. We periodically review the data we hold to ensure we are not retaining information beyond what is necessary. Our data retention practices are designed to balance your privacy rights with our legal obligations as a licensed platform operating in the Philippines.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the services we offer to Filipino players. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you directly through your registered email address or an in-platform notification. We encourage you to review this policy periodically so you remain informed about how we protect your data. Continued use of the karera live platform after any changes have been posted constitutes your acceptance of the updated policy. If you have questions about any aspect of this Privacy Policy, our support team is available to assist you. For concerns about how your data is handled, you may also contact the National Privacy Commission of the Philippines. Your trust is important to us, and we are committed to handling your personal information with the highest standards of care and transparency.
For questions about your data or to exercise your rights, please visit our FAQ page or contact our support team. For responsible gaming tools and self-exclusion options, visit our Responsible Gaming page.
Ready to Play Safely
Play sports betting, live casino, and casino games on a platform that respects your data and your rights — built for Filipino players aged 21 and above, fully mobile, and always in Philippine Pesos.